Privacy Policy

Last updated: June 2026

1. Information We Collect

When you contact us or submit an inquiry through our website, we may collect:

Your name and company name
Email address and phone/WhatsApp number
Country of origin
Information about your paper machine (width, speed, paper grades)
Any additional information you provide in your message

2. How We Use Your Information

We use the information you provide to:

Respond to your inquiries and provide technical recommendations
Prepare quotations for paper machine clothing products
Communicate about your orders and shipments
Improve our products and customer service
Send relevant product updates (only with your consent)

We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

Your information is stored securely and is only accessible to authorized PAPTEX personnel involved in customer service and order processing. We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Cookies

Our website may use essential cookies for functionality (e.g., language preference) and analytics cookies to understand website usage. You can control cookie preferences through your browser settings.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Withdraw consent at any time

To exercise any of these rights, please contact us at sales@paptexpmc.com.

6. Third-Party Services

We may use third-party services such as Google Analytics to understand website traffic and WhatsApp for customer communication. These services have their own privacy policies governing the handling of data.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: sales@paptexpmc.com
Phone: +86 13373936113
Address: Industrial Park, Shenqiu County, Zhoukou City, Henan Province, China